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Privacy Policy

Effective Date: 24 October 2024

  1. Introduction

JE Whites Body Corporate Management Pty Ltd (ABN: 41 050 206 525) is committed to protecting your privacy in accordance with the Privacy Act 1988 (Cth) (Privacy Act) and the Australian Privacy Principles (APPs). This Privacy Statement outlines how we collect, use, disclose, and handle your personal information, as well as your rights to access and correct your information and make a complaint for any breaches of the APPs.

  1. What Personal Information We Collect

We may collect personal information about you in a number of ways, including:

  • Directly from you (e.g., during meetings, phone calls, emails)
  • Through written correspondence, email, or face-to-face interactions
  • From third parties, such as your employer or associated organisations
  • From publicly available sources.

The types of personal information we collect may include:

  • Name
  • Contact details (address, phone number, email)
  • Payment information
  • Property ownership details
  • Communication preferences
  • Any other information you choose to provide to us.
  1. Purpose of Collecting Personal Information

We collect personal information for a range of purposes, including:

  • To provide body corporate management services
  • To facilitate the management of your body corporation
  • To respond to your enquiries and requests
  • To process, confirm, and fulfil our obligations arising from contracts between you and us
  • To perform authorised financial transactions
  • To communicate with you about our products or services, including changes to our services
  • To market to you, where you have provided consent (either implied or express)
  • To receive and address feedback or complaints
  • To protect our legal interests and comply with our regulatory obligations.
  1. Use of Personal Information

We may use your personal information for marketing purposes, but only where this is consistent with the Privacy Act and the APPs. You have the option to opt-out of receiving marketing communications from us at any time. If you no longer wish to receive electronic marketing communications, please click the “unsubscribe” link in any email you receive from us.

  1. Disclosure of Your Personal Information

We may disclose your personal information to:

  • Related entities within JE Whites Body Corporate Management Pty Ltd
  • Service providers, contractors, or agents who help us provide our services
  • Regulatory authorities as required by law
  • Other parties with your consent.
  1. Security of Your Information

We maintain secure records of your personal information, which are only accessed by staff when necessary to provide services to you. We take reasonable steps to safeguard your personal information from misuse, loss, unauthorised access, modification, or disclosure.

  1. Access and Correction of Personal Information

You have the right to access your personal information held by us, subject to certain exceptions allowed by law. If you believe any of your personal information is inaccurate, outdated, incomplete, or misleading, you may request that it be corrected. To make such a request, please contact us using the details below.

  1. Retention of Personal Information

We will retain your personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. When no longer required, we will securely destroy or de-identify your personal information.

  1. Complaints

If you believe we have not complied with this Privacy Statement or the APPs, you can contact us to lodge a complaint. We will investigate your complaint and respond to you promptly.

  1. Changes to This Privacy Statement

We may amend this Privacy Statement from time to time. Any updates will be posted on our website, and we encourage you to review this policy regularly.

  1. Contact Us

If you have any questions, concerns, or requests regarding your personal information, please contact us at:

JE Whites Body Corporate Management Pty Ltd
55 Woodville Road
Woodville, SA 5011
Phone: (08) 8444 6444
Email: info@jewhites.com.au